Arvino Return and Exchange Policy
At Arvino, your satisfaction with our premium leather shoes is our top priority. To ensure a seamless shopping experience, please review our updated return and exchange policy below:
Exchange Policy
If you need to exchange your Arvino product, kindly notify us within 7 days of receiving your order. We’re happy to assist you through the exchange process.
Please note:
Exchanges are only allowed for size-related issues.
Product changes or swapping for different models/styles are not permitted.
Return Policy
You may initiate a return under the following circumstances:
Size Issue
If the size doesn’t fit as expected, we accept returns. Please inform us within 7 days of receiving the item.Change of Mind
Returns due to a change of mind are accepted. However, the customer must bear the delivery charge, which is to be paid directly to the delivery rider.
Important Guidelines
Exchanges are strictly limited to size-related issues.
Returns or exchanges must be initiated within 7 days of delivery.
Items must be returned in their original condition, including tags and packaging.
Additional Note
We kindly ask all customers to inspect the product before accepting delivery. Returns will not be accepted for any damage or fault discovered after the product has been received. This helps us resolve any concerns immediately and ensures a smooth process for everyone.
Thank you for choosing Arvino.
Our team is dedicated to making your shopping experience exceptional. For any questions or assistance, feel free to contact our customer support.